The solution for IT supporters wanting to generate an income with online support. Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting. With functions such as Recording, Logging, Inquiry of system information and much more, simplify your support and extend number of services you offer.
Allowing flexibility through remote access pcvisit RemoteSupport is an ideal software solution for administrators and those requiring remote access for server or network maintenance. Additionally, business travellers can access their office PC regardless of place and time. After the software has been installed on the user's PC, it can be accessed from all over the world via the internet.
pcvisit SupportJournal FREE - helps billing your support hours - efficiently and reliably.
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.
Gateway Mediation Server (GMS) is free self-hosted server software that replicates the functionality of our global Internet ID servers. That is - it allows firewalls and NAT services to be bypassed when establishing a remote connection.
Microsoft OST PST convert utility is a one of the best Microsoft OST PST converter for converting Microsoft OST PST formats (OST to EML/MSG) & convert all exchange items likes Email, contacts, tasks, & calendar. Microsoft OST to PST converter tool can convert OST PST Microsoft Outlook 2007 by using efficient Microsoft OST PST conversion. Microsoft Outlook 2007 OST to PST conversion is superb at your work how to convert OST.
The Worlds first and only 100% FREEWARE Remote Desktop Live Support Application that is fully Customisable! that can be used on Windows/Android Devices! Unlike Team viewer our cloned application has no usage restrictions or limitations, it was designed for personal or business/corporate usage but without the $$$$ price tag! (All the current features can be found on our Web site)
Ticker Tape is a simple way to broadcast unobtrusive messages to workstations spread over one or more sites - it's ideal for Help Desks or Administrators wanting to proactively advise people of issues affecting one or more locations. Ticker Tape is especially useful where other means of communication, such as email, are unavailable and helps avoid unnecessary calls to the Help Desk reporting known issues or requesting status updates.
ADUC HelpdeskAdmin allows helpdesk employees to perform Active Directory tasks from behind their own workstation, with the restrictions you impose. ADUC HelpdeskAdmin offers the following functionality: Roll Back of any mutation made to your Active Directory or network environment, Remote Control, Add printers to computer users (realtime), Send network Message, Scan for the computer a user is logged on to (realtime), and many more...
Quinnect is a remote support solution for quick and secure access to remote computers over the Internet. You can use Quinnect for ad hoc remote customer support and for administering remote workstations and servers on a 24/7 schedule. Quinnect includes Viewer, Host and Agent. Use the Viewer as a control center. Install the Host on a remote PC for 24/7 access. Use the Agent for spontaneous remote support without installation and configuration.
Quinnect Server (formerly Gateway Mediation Server) is free self-hosted server software that replicates the functionality of our global Internet ID servers. That is - it allows firewalls and NAT services to be bypassed when establishing a remote connection.
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server.
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Online help desk software that allows any business or work group assigns support ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals.
Build your own instant messaging network with BigAnt IM Server.BigAnt IM server offers unique features like AD integration, message logging & archiving, automatically update all Big Ant clients, send broadcast message from server to clients in case of emergency, import plug-in application to integrate with Big Ant client program, integrate document management to the IM system.
ThinRDP enables RDP access using a web browser as client. No need to install anything on the client side. With ThinRDP, users can access all of their Windows programs, documents, files, and network resources through their preferred device PC, iPhone, iPad, Android tablet, ChromeBook, using an HTML5 capable browser.
ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder,document and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes.
ThinVNC is a pure-web Scren Sharing and Remote Desktop solution. The remote computer can be accessed from any OS platform through any HTML5 compliant browser (Firefox, Google Chrome, Safari, etc.). ThinVNC takes advantage of the latest web technologies to deliver a high-performance Remote Desktop access over the web, using HTTP and SSL protocols. No need of plugin, add-on or any kind of installation on the client side. Web rdp client. Free.
LandPark Manager offers you a powerful and professional tool for an optimal management of your data processing systems. Effective management of your workstations has now become a strategic requirement. LandPark Manager adapts itself to companies' needs - regardless of their size or structure - to ensure the IT Manager the control of its computer assets and to assist him in decision-making
Smart Keystroke Recorder is an advanced monitoring tool.
Easy, fast, and secure cloud-based remote help desk. Support professionals can resolve technical issues online with our easy trouble ticket system, remote diagnostics, remote screen sharing and remote control. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction while streamlining operations.
With ThinRDP, users can access all of their Windows programs, documents, files, and network resources through their preferred device PC, iPhone, iPad, Android tablet, ChromeBook, or any other device that supports HTML5. ThinRDP enables secure access to any PC on the corporate LAN through a single, public IP address. This includes access to applications and desktops running Microsoft RDS/ Terminal Services and RDS/VDI platforms.
iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!
ThinVNC is a pure-web Remote Desktop solution. The remote computer can be accessed from any OS platform through any HTML5 compliant browser (Firefox, Google Chrome, Safari, etc.). ThinVNC takes advantage of the latest web technologies like AJAX, JSON and HTML5 canvas to deliver a high-performance Remote Desktop access over the web, using HTTP and SSL protocols. No need of plugin, add-on or any kind of installation on the client side. Free.
With ThinRDP, users can access all of their Windows programs, documents, files, and network resources through their preferred device PC, iPhone, iPad, Android tablet, ChromeBook, or any other device that supports HTML5. ThinRDP enables secure access to any PC on the corporate LAN through a single, public IP address. This includes access to applications and desktops running Microsoft RDS/ Terminal Services and RDS/VDI platforms.
Spinso Organizer Standard Edition is a simple ready to use service CRM to manage complaint,billing,service contracts. Organizer Standard Edition is useful for complaint management it lets you assign complaints to the technician, track the status of the complaints, generate invoice for billing the customers.You can easily manage service contracts, receive alerts for the contracts due for renewal or expiry.
Spinso Organizer Basic Edition Service CRM is a simple ready to use complaint management and billing software. Organizer Basic Edition is useful for complaint management it lets you assign complaints to the technician, track the status of the complaints, generate Invoice for billing the customers.
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Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions.
LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation
Focalscope help desk ticketing & live chat software is a web based system for small to large businesses communicate and handle support and customer queries. Features include SLA, personal & shared folders, ticket queues, ticket backlogs, instant messaging, calendars, task management and others. Live chat system for websites, IP Telephony integration with Asterisk, 3xc and others, Active directory and LDAP integration are included.
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration.
Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server.
MetaLAN is a systems management, remote computing, software audit / software license tracking and hardware inventory tool.Remote control, monitor, plan hardware and software upgrades using the included reports and health monitoring. Get to the bottom of technical issues faster than ever. Save time and get more done in the time you have. All this without needing to visit or install anything on the client computers!
ThinVNC Access Point enables secure HTML5 Remote Desktop Access to any PC on the LAN, through a single public IP address. ThinVNC Access Point is both a HTML5-to-RDP gateway and a ThinVNC bridge, enabling access to any PC with any RDP server configured or ThinVNC installed. No additional software installation required: just any standard HTML5-compliant Web Browser on the client side and Remote Desktop Service or Terminal Services. Free Trial.
Reliable Network Configuration Viewer is a utility that simplifies the task of accessing networking configuration on Microsoft Windows servers and personal computers. The application allows users to copy their networking configuration to clipboard for immediate copy and paste e.g. into an e-mail client. In addition to this, users have an option to save the current networking configuration to a text file. Reliable Network Configuration Viewer is a
N-central 8 remote system management software gives IT professionals in SMB a full-featured tool to deliver the most complete service remotely to their end-users, for the least expense - and report on those services with unprecedented detail. N-central delivers the features and functionality helping you to boost efficiency, reduce costs and improve service and complete user satisfaction. Now features a unique Hybrid licensing model.
Help desk software solutions from sitehelpdesk.com - Customer support over the web. integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools.
FrontFace for Business allows you to directly and precisely distribute important information or notifications from various sources such as RSS feeds, SharePoint, Intranet, e-mail accounts, Twitter accounts or instant messaging (IM) applications in real time to the users' computers. Based on the importance and type of information, different visualizations are available such as "toast notifications", full screen pop ups, a desktop news ticker, etc.
The Rove Mobile Admin Client is a smartphone- and tablet-enabled client for the Rove Mobile Admin mobile IT management solution. Provides secure access to IT servers and services including Microsoft Exchange, Active Directory, BlackBerry Enterprise Server BES, VMware and Hyper-V, Novell NetWare, Domino, Oracle, Nagios, BMC Remedy, CA Service Desk, Windows Server, RDP, VNC, Telnet, SSH, TN3270 and TN5250, HP iLO, System Center Operations Manager
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration.
Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels of service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server.
Utility software provides printing and designing capability to create attractive labels on every type of idcards. Professional ID card maker software creates different type of efficient formatted and structured printing cards. Reliable software of idcard maker and label design software provides unique and flexible printable setting. Barcode label maker software generates user friendly and graphical interface.
Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.
ThinVNC is a pure-web Remote Desktop solution. The remote computer can be accessed from any OS platform through any HTML5 compliant browser (Firefox, Google Chrome, Safari, etc.). ThinVNC takes advantage of the latest web technologies like AJAX, JSON and HTML5 canvas to deliver a high-performance Remote Desktop access over the web, using HTTP and SSL protocols. No need of plugin, add-on or any kind of installation on the client side. Free.
Our solutions are ideal for small-to-medium businesses and e-Commerce projects. Our product allow you to install online chat for your site. It is not necessary to have own support stuff. We`ve integrated online chat + support team + payment gateway in one flexible solution.
Free Live Chat service Chat with your website visitors in real-time and offer instant help to visitors when they need assistance; See their country of origin; Track their residence time on your site; Offer multi-language support by automated translation into world languages. If a visitor writes in an unknown language, you will read and write a message in your native language while the software will automatically translate.
SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No open ports required. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, file transfer, chat, remote shell and more.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your 1st license of Polar Help Desk 5.