Call Center CRM

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to Automatically track all customer interactions, Automatically save and manage Customer Opt-Out and Contact Preferences, Automatically display customer information to agents, Intelligently, efficiently recognize callers and serve them accordingly, Design and manage sales and marketing campaigns.
OS:WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Win2000,Other
Type:Freeware
Size:402 KB
Version:8.6.2
Tags:call center CRMcall center managementVOIP call centercustomer relationship managementcustomer data management